Refund Policy

Due to food safety risk, we do not accept returns of shipped cookies as it is a perishable product. If your order was shipped incorrectly, you should contact us immediately after receiving your order, we will try to find solutions.
We are not responsible for the product that has been affected by temperature during the delivery process. We reserve the right to refuse or cancel any order that appears to be fraud or an unauthorized or illegal transaction
Get in touch, we will gladly look for alternatives to solve your problem.

please contact us at support@dovenybakehouse.com